“Reviving Malaysia's Retail Industry using Omni-Channel Strategies” with Penny Ong and Stephen Lim | Episode 7

Joining Jun and Imran on this episode of The Future of Retail Asia Podcast are Penny Ong and Stephen Lim from Malaysia. Penny has over 20 years of experience in the Property, Real Estate and Retail Industry in Malaysia doing branding and marketing, and is currently the Founder of her company, Plow Brandology. Stephen is the current Managing Director of HyperQB, and his focus is driving digital transformation in business and making customer data unified. Both are partners and are working to bring the Malaysia retail industry into the future. They share about the importance of a mobile-first approach, O2O strategies, and the overall outlook of retail in Malaysia.

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